Terms and Conditions of Freshhato
(Effective Date: November 30, 2024)

These Terms and Conditions (“Terms”) govern your access to and use of the Freshhato website and services. By accessing or using the Freshhato website or making a purchase, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our website or services.

For any questions or concerns, please contact us:

1. Acceptance of Terms

By using Freshhato’s website or services, you accept and agree to abide by these Terms. We may update these Terms from time to time, and any changes will be posted on this page. You are encouraged to review these Terms periodically. Your continued use of the website after any changes constitutes your acceptance of those changes.

2. Use of Our Website

2.1 Eligibility:
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website and make purchases. By using this website, you represent that you meet these eligibility requirements.

2.2 License to Use Website:
Freshhato grants you a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes. You may not use the website in any unlawful manner or for any purpose that could damage, disable, overburden, or impair the website.

2.3 Account Creation:
To make purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

3. Product Information and Availability

3.1 Product Descriptions:
We strive to provide accurate descriptions and images of the products listed on our website. However, we do not guarantee that the descriptions or images are completely accurate, error-free, or reliable.

3.2 Availability:
All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.

4. Orders and Payment

4.1 Order Process:
By placing an order through our website, you make an offer to purchase the selected products at the stated price. Freshhato reserves the right to accept or decline your order for any reason, including if a product is out of stock or if we suspect fraudulent activity.

4.2 Payment:
We accept payments through various methods, including credit cards and other payment processors. By submitting your payment information, you authorize Freshhato to charge the specified amount to your chosen payment method.

4.3 Pricing and Taxes:
Prices on the website are subject to change without notice. Applicable sales tax will be added to the price of orders based on your shipping address.

5. Shipping and Delivery

5.1 Shipping Terms:
We provide shipping services to various locations. Delivery times may vary depending on the destination. Please note that shipping costs will be added to your order during checkout.

5.2 Shipping Delays:
Freshhato is not responsible for any shipping delays caused by third-party carriers, customs processes, or other unforeseen circumstances. We will do our best to ensure timely delivery.

6. Returns and Refunds

6.1 Return Policy:
Please refer to our Refund and Returns Policy for details on how to return items and request a refund.

6.2 Refunds:
Refunds will be processed according to the terms outlined in our Refund and Returns Policy. Please note that certain items may not be eligible for returns or refunds, such as customized products and clearance items.

7. Intellectual Property

All content on the Freshhato website, including text, images, logos, graphics, and trademarks, is the property of Freshhato and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without prior written permission from Freshhato.

8. Limitation of Liability

8.1 No Warranty:
Freshhato makes no representations or warranties of any kind regarding the accuracy, reliability, or completeness of the content, products, or services on the website. Your use of the website is at your own risk.

8.2 Limitation of Liability:
Freshhato’s liability for any claims, damages, or losses arising from the use of our website or products is limited to the total amount paid for the specific product involved in the dispute. We are not responsible for indirect, incidental, or consequential damages.

9. Privacy and Security

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law and Dispute Resolution

These Terms and any disputes arising from or related to the website shall be governed by the laws of the state of New York, USA. Any disputes will be resolved through binding arbitration, rather than in court, unless prohibited by applicable law.

11. Changes to These Terms

Freshhato reserves the right to update or modify these Terms at any time. We will post the updated Terms on our website with the effective date. By continuing to use the website after any changes, you accept the new Terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us: